END USER AGREEMENT
WELCOME TO OUR SITE, DOUBTCONNECT, AN ONLINE PLATFORM THAT CONNECTS TUTORS
WITH INDIVIDUALS SEEKING DOUBT SOLVING SERVICES
AND OTHER SERVICES RELATED THERETO (“DOUBTCONNECT”), THROUGH
THEIR WEBSITE, ACCESSIBLE AT WWW.DOUBTCONNECT.IN AND THEIR
MOBILE APPLICATION (HEREINAFTER REFERRED TO AS THE “SITE”). DOUBTCONNECT ALLOWS
USERS TO RESOLVE THEIR DOUBTS IN THE
RELEVANT SUBJECTS, BY INTERACTING WITH THE TUTORS VIA THE SITE’S INTERFACE OR
OTHER METHODS AS MAY BE MADE AVAILABLE BY
DOUBTCONNECT FROM TIME TO TIME.
THE SITE AND THE DOUBTCONNECT ARE PROVIDED BY DOUBTCONNECT EDTECH PRIVATE
LIMITED AND ARE ELECTRONIC RECORDS IN TERMS OF THE INFORMATION TECHNOLOGY
ACT, 2000 AND RULES THEREUNDER, AS
APPLICABLE, AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN
VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS
ELECTRONIC RECORD IS GENERATED BY A
COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL
SIGNATURES.
THIS DOCUMENT IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF RULE 3 (1) OF THE
INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011 THAT REQUIRE
PUBLISHING THE RULES AND
REGULATIONS, PRIVACY POLICY AND TERMS OF USE FOR ACCESS OR USAGE
OF WWW.DOUBTCONNECT.IN WEBSITE.
WE'VE PUT TOGETHER HERE SOME DETAILED TERMS AND CONDITIONS (THE
“TERMS”) TO CLARIFY EXPECTATIONS AND TO SET OUT OUR RESPECTIVE
RIGHTS AND OBLIGATIONS RELATING TO YOUR USE OF THE PLATFORM.
THESE TERMS ALONG WITH OUR PRIVACY POLICY, ARE ALSO A RESOURCE FOR YOU TO GET A
DEEPER UNDERSTANDING OF HOW WE USE INFORMATION AND DATA WE COLLECT, AND
WHAT YOUR RIGHTS AND OUR OBLIGATIONS ARE WITH RESPECT TO THAT INFORMATION.
YOU SHOULD READ AND
UNDERSTAND THEM, AS THEY GOVERN YOUR USE OF THE SITE AND SPECIFY
OUR MUTUAL OBLIGATIONS. BY ACCESSING OR USING ANY PART OF THE
APP/WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL
THE TERMS AND CONDITIONS OF THIS AGREEMENT, THEN YOU MAY NOT ACCESS THE SITE.
ANY NEW FEATURES OR TOOLS WHICH ARE ADDED TO THE CURRENT SITE SHALL ALSO BE
SUBJECT TO THE TERMS. YOU CAN REVIEW THE MOST CURRENT VERSION OF THE TERMS AT
ANY TIME ON
THIS PAGE. WE RESERVE THE RIGHT TO UPDATE, CHANGE OR REPLACE ANY PART OF THESE
TERMS BY POSTING UPDATES AND/OR CHANGES TO OUR
APP/WEBSITE. IT IS YOUR RESPONSIBILITY TO CHECK THIS PAGE
PERIODICALLY FOR CHANGES. YOUR CONTINUED USE OF OR ACCESS TO THE APP/WEBSITE
FOLLOWING THE POSTING OF ANY CHANGES CONSTITUTES
ACCEPTANCE OF THOSE CHANGES.
ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT
TO ALL THE TERMS AND CONDITIONS UNDER THIS AGREEMENT, SO PLEASE READ THE
TERMS OF USE CAREFULLY BEFORE PROCEEDING.
1. DEFINITIONS
“DOUBTCONNECT”, "WE", "US", "OUR", AND SIMILAR TERMS REFER TO DOUBTCONNECT
EDTECH PRIVATE LIMITED, WHICH IS AN ONLINE PLATFORM THAT CONNECTS TUTORS
WITH INDIVIDUALS SEEKING DOUBT SOLVING SERVICES AND OTHER SERVICES RELATED
THERETO, THROUGH THEIR WEBSITE, ACCESSIBLE AT WWW.DOUBTCONNECT.IN AND THEIR
MOBILE APPLICATION.
““END USER”, YOU,” “YOUR,” “USER”, AND SIMILAR TERMS REFERS TO END USERS OF
OUR PLATFORM WHO ARE PERSONS WHO SEEKS AND/OR SCHEDULES SERVICES FOR A
STUDENT OR FOR HIS OR HERSELF (E.G., A
STUDENT, PARENT OR GUARDIAN)
“SITE”, “WEBSITE” OR “PLATFORM” REFER TO OUR WEBSITE AT
WWW.DOUBTCONNECT.IN. AND ANY EXTENSIONS, SOFTWARE OR ADD-ONS PROVIDED BY
US FOR USE WITH THE DOUBTCONNECT OR SUCH OTHER
WEBSITE(S) OR MOBILE APPLICATIONS DESIGNATED BY US. USERS OF THE PLATFORM CAN
ACCESS THE PLATFORM VIA ANY INTERNET BROWSER;
THESE ARE THE MINIMUM REQUIREMENTS TO CREATE AN ACCOUNT ON
THE WEB SITE WWW.DOUBTCONNECT.IN, OR ITS MOBILE APPLICATION, AND
TO AVAIL THE SERVICES THEREOF.
“DOUBT” MEANS AND INCLUDES ANY QUESTION/ DOUBT ASKED BY A
USER (IN ANY RELEVANT SUBJECT) ON THE SITE.
“INTELLECTUAL PROPERTY” INCLUDES WITHOUT LIMITATION, CREATIONS, DISCOVERIES,
INVENTIONS, IMPROVEMENTS, KNOW HOW, TRADE OR BUSINESS SECRETS;
TRADEMARKS, SERVICE MARKS, DOMAIN NAMES, DESIGNS, UTILITY MODELS, TOOLS,
DEVICES, MODELS, METHODS, PATENTS, COPYRIGHT (INCLUDING ALL COPYRIGHT IN ANY
DESIGNS AND
ANY MORAL RIGHTS), DESIGN RIGHT, PROCEDURES, PROCESSES, SYSTEMS,
PRINCIPLES, ALGORITHMS, WORKS OF AUTHORSHIP, SITE, FLOWCHARTS,
DRAWINGS, BOOKS, PAPERS, MODELS, SKETCHES, FORMULAS, ELECTRONIC
CODES, PROPRIETARY TECHNIQUES, RESEARCH PROJECTS, AND OTHER CONFIDENTIAL
AND PROPRIETARY INFORMATION, COMPUTER PROGRAMMING CODE, DATABASES,
SESSIONS, MATERIAL/ SOLUTIONS FORMULATED BY THE TUTOR, SOFTWARE PROGRAMS,
DATA, DOCUMENTS, INSTRUCTION MANUALS, RECORDS, MEMORANDA, NOTES, USER
GUIDES; IN EITHER PRINTED OR MACHINE-READABLE FORM, WHETHER OR NOT
COPYRIGHTABLE OR PATENTABLE, OR ANY WRITTEN OR VERBAL
INSTRUCTIONS OR COMMENTS.
“USER CONTENT” MEANS ANY POST, UPLOAD, EMBED, DISPLAY, COMMUNICATE, LINK
TO, EMAIL OR OTHERWISE DISTRIBUTE OR PUBLISH ANY REVIEW, PROBLEM,
SUGGESTION, IDEA, SOLUTION, QUESTION, ANSWER, CLASS NOTES, COURSE OUTLINE
BIBLIOGRAPHIC AND CITATION
INFORMATION COMMENT, FEEDBACK, MESSAGE, IMAGE, VIDEO, TEXT,
PROFILE DATA OR OTHER MATERIAL SUBMITTED ON THE DOUBTCONNECT PLATFORM.
“TUTOR” MEANS AN INDIVIDUAL ENGAGED IN THE PROFESSION OF TEACHING AND HAS
REPRESENTED AND WARRANTED TO DOUBTCONNECT THAT HE HAS THE NECESSARY
QUALIFICATIONS, EXPERTISE, EXPERIENCE, AND SKILL WITH RESPECT TO ACTIVITIES
RELATED TO TEACHING AND
RESOLVING DOUBTS IN THE SUBJECT(S),
“TERMS” OR “AGREEMENT” REFERS TO THESE TERMS THIS END USER
AGREEMENT, AS MAY BE AMENDED FROM TIME TO TIME BY US.
1. ACCEPTANCE OF TERMS OF SERVICE
1.1. THESE TERMS, WHICH INCLUDE OUR PRIVACY POLICY, ARE A BINDING LEGAL
AGREEMENT AND GOVERN YOUR USE OF THE SITE, INCLUDING ALL FEATURES AND
FUNCTIONALITIES, APPLICATIONS, UPDATES, NOTIFICATIONS AND OUR USER
INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH. BY
CHECKING THE “I ACCEPT THE TERMS & CONDITIONS” BOX DURING THE
REGISTRATION OR BY DOWNLOADING THE BROWSER EXTENSION, USING,
VISITING, OR BROWSING ON THE SITE, YOU ACCEPT AND AGREE TO BE
BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS,
YOU ARE NOT AUTHORIZED TO USE,
AND YOU SHOULD NOT USE, DOUBTCONNECT’S PLATFORM.
1.2. PLEASE NOTE THAT THESE TERMS MAY CHANGE FROM TIME TO TIME. WE WILL POST
ANY CHANGES TO OUR TERMS ON OUR WEBSITE AND, IF THE CHANGES ARE
MATERIAL, WE WILL PROVIDE A MORE PROMINENT NOTICE (SUCH AS AN EMAIL
NOTIFICATION). WHEN WE UPDATE THE TERMS, WE WILL NOTE THE DATE OF ITS
MOST RECENT REVISION.
1.3. YOUR CONTINUED ACCESS TO OR USE OF THE PLATFORM, AFTER WE HAVE POSTED
CHANGES TO THE TERMS AS SET FORTH ABOVE AND HAVE OTHERWISE COMPLIED
WITH THE APPLICABLE LAWS REGARDING CHANGES IN THE NOTICE, WILL INDICATE
THAT YOU AGREE TO BE BOUND BY SUCH CHANGES. IF YOU DO NOT AGREE WITH
SUCH CHANGES, YOU SHOULD CEASE ACCESSING OR USING THE
PLATFORM AND DELETE YOUR ACCOUNT.
1.4. THIS SITE, INCLUDING ALL MATERIALS PRESENT (EXCLUDING ANY APPLICABLE THIRD-
PARTY MATERIALS), IS THE INTELLECTUAL PROPERTY OF DOUBTCONNECT EDTECH
PRIVATE LIMITED AND IS PROTECTED UNDER INTELLECTUAL PROPERTY LAWS. YOU
HEREBY AGREE TO COMPLY WITH ALL COPYRIGHT LAWS. DOUBTCONNECT
EDTECH PRIVATE LIMITED DOES NOT GRANT ANY EXPRESS OR IMPLIED RIGHTS
UNDER ANY PATENTS, TRADEMARKS, COPYRIGHTS OR TRADE
SECRET INFORMATION.
1.5. WHEN YOU ACCESS ANY SERVICES PROVIDED BY US THROUGH THE PLATFORM
INCLUDING, BUT NOT LIMITED TO, USER COMMENTS AND SOCIAL ACTIONS, YOU
WILL BE SUBJECT TO THE RULES, GUIDELINES, POLICIES, TERMS AND CONDITIONS
APPLICABLE TO SUCH SERVICES AND THEY SHALL BE DEEMED INCORPORATED INTO
THIS AGREEMENT AND CONSIDERED A PART AND PARCEL OF THIS AGREEMENT. WE
RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD, OR
REMOVE PORTIONS OF THIS AGREEMENT AT ANY TIME AND WITHOUT ANY PRIOR
WRITTEN NOTICE TO YOU. IT IS YOUR RESPONSIBILITY TO REVIEW THE END USER
AGREEMENT PERIODICALLY FOR UPDATES/CHANGES. YOUR CONTINUED USE OF THE
WEBSITE FOLLOWING THE CHANGES WILL MEAN THAT YOU ACCEPT
AND AGREE TO THE REVISIONS. AS LONG AS YOU COMPLY WITH THIS AGREEMENT,
WE GRANT YOU A PERSONAL, NON-EXCLUSIVE, NON-TRANSFERABLE, AND LIMITED
PRIVILEGE TO ENTER AND USE
THE WEBSITE.
2. USER ELIGIBILITY
USE OF THE WEBSITE IS AVAILABLE ONLY TO PERSONS WHO CAN FORM
LEGALLY BINDING CONTRACTS UNDER INDIAN CONTRACT ACT, 1872.
PERSONS WHO ARE “INCOMPETENT TO CONTRACT” WITHIN THE MEANING OF THE
INDIAN CONTRACT ACT, 1872 INCLUDING MINORS, UN-DISCHARGED INSOLVENTS ETC.
ARE NOT ELIGIBLE TO USE THE WEBSITE. IF YOU ARE A MINOR I.E. UNDER THE AGE OF 18
YEARS, YOU SHALL NOT REGISTER AS A USER OF THE WEBSITE AND SHALL NOT USE THE
WEBSITE. AS A MINOR IF YOU WISH TO USE THE WEBSITE, SUCH USE MAY BE MADE BY
YOUR LEGAL GUARDIAN OR PARENTS ON THE WEBSITE. IF YOU ARE BELOW AGE OF 18,
YOU CAN USE THE SITE OR SERVICES ONLY IN CONJUNCTION WITH, AND UNDER THE
SUPERVISION OF, YOUR PARENT OR GUARDIAN WHO HAS AGREED TO THE TERMS. IF YOU
ARE THE PARENT OR LEGAL GUARDIAN OF A CHILD UNDER THE AGE OF 18, YOU MAY USE
THE SITE OR SERVICES ON BEHALF OF SUCH MINOR CHILD. BY USING THE SITE OR
SERVICES ON BEHALF OF A MINOR CHILD, YOU REPRESENT AND WARRANT THAT YOU ARE
THE PARENT OR LEGAL GUARDIAN OF SUCH CHILD. IF YOU DO NOT QUALIFY UNDER THESE
TERMS, DO NOT USE THE SITE OR SERVICES. DOUBTCONNECT RESERVES THE RIGHT TO
TERMINATE YOUR SUBSCRIPTION AND / OR REFUSE TO PROVIDE YOU WITH ACCESS TO
THE SITE IF IT IS BROUGHT TO DOUBTCONNECT’S NOTICE OR IF IT IS DISCOVERED THAT
YOU ARE UNDER THE AGE OF 18 YEARS AND YOUR LEGAL GUARDIAN HASN’T PROVIDED
A CONSENT FOR THE SAME.
3. USE OF THE DOUBTCONNECT’S PLATFORM
3.1. USER ACCOUNT: A STUDENT OR PARENT UNDERTAKING TO REGISTER ON THE
PLATFORM, SHOULD ALWAYS USE ACCURATE AND CURRENT INFORMATION ABOUT
HIMSELF/HERSELF - INCLUDING NAME, EMAIL ID, MOBILE NUMBER ETC, AND
ADHERE TO THE GUIDELINES AS MANDATED BY DOUBTCONNECT.
WE RESERVE THE RIGHT TO SUSPEND OR TERMINATE YOUR ACCOUNT AND USE OF
DOUBTCONNECT’S SERVICES IF WE BELIEVE ANY
INFORMATION YOU HAVE PROVIDED DURING THE REGISTRATION PROCESS IS
INACCURATE.
WE RESERVE THE RIGHT TO ESTABLISH FEES FOR USE OF DOUBTCONNECT’S SERVICES
AT ANY TIME OR TO CHARGE ADDITIONAL FEES FOR PREMIUM SERVICES, DATA
ACCESS OR ADDITIONAL FUNCTIONALITY. YOU WILL BE NOTIFIED, THROUGH
DOUBTCONNECT AND/OR UTILIZING THE INFORMATION YOU PROVIDED WHEN
CREATING YOUR ACCOUNT, IN THE EVENT A FEE
WILL APPLY.
3.2. DOUBTCONNECT TRIES ITS BEST TO OPTIMIZE THEIR SERVICES FOR THE USERS. USERS
WILL POST THEIR DOUBT ON THE DOUBTCONNECT PLATFORM AND BY RESPONDING
TO THE RAISED DOUBT, THE USER WILL BE OFFERED OPTIONS OF 3 TUTORS’
SERVICES, CONSISTING THEIR EXPERIENCE AND PROFESSIONAL BIOGRAPHY. THE
USER MAY CHOOSE THE TUTOR WHO SEEMS THE MOST SUITABLE AGAINST THE
RAISED DOUBT. DURING THE SESSION, THE TUTOR WILL PROVIDE CONTENT TO
RESOLVE THE DOUBT AND EXPLAIN IT TO THE USER DILIGENTLY. AS SOON AS THE
DOUBT HAS BEEN RESOLVED, THE TUTOR WILL INITIATE AN ‘END OF SESSION
REQUEST’ TO THE USER. IF THE USER ACCEPTS IT, IT WILL BE PERCEIVED THAT THE
RAISED DOUBT HAS BEEN RESOLVED AND THE SESSION IS ENDED ON A SATISFACTORY
NOTE. IF THE USER DECLINES THE ‘END OF SESSION REQUEST’, IT WILL BE PERCEIVED
THAT THE DOUBT RAISED HASN’T BEEN RESOLVED YET AND THE SESSION SHALL BE
CONTINUED.
3.3. IN THE EVENT THE USER’S DOUBT HAS NOT BEEN RESOLVED EVEN AFTER A
PROLONGED SESSION OR THE USER DOES NOT FIND THE TUTOR’S SERVICES TO BE
SATISFACTORY, THE USER MAY RAISE A TICKET TO REPEAT A SESSION ON THE SAME
DOUBT, WITH SUCH SESSION SUBJECT TO DOUBTCONNECT’S DISCRETION.
3.4. USER RIGHTS: THE USER’S RIGHTS ON THE DOUBTCONNECT PLATFORM CONSIST
POLICY:
3.4.1.THE RIGHT TO HAVE QUESTIONS ABOUT DIGITAL OR REMOTE ACADEMIC WORK
"ANSWERED CLEARLY AND PROMPTLY";
3.4.2. THE RIGHT TO RAISE A TICKET FOR A REPETITIVE SESSION OR REFUND IN CASE
OF NON-SATISFACTION OR DISPUTE BY THE SERVICES OF DOUBTCONNECT’S
TUTOR.
3.4.3.THE RIGHT TO ACCESS PREVIOUSLY SOLVED DOUBTS AND
QUERIES BY DOUBTCONNECT ON ITS PLATFORM;
3.5. USER OBLIGATIONS: YOUR USE OF DOUBTCONNENT’S SERVICES SHALL BE SOLELY
FOR YOUR OWN EDUCATIONAL AND ACADEMIC USE. YOU WILL COMPLY WITH ALL
APPLICABLE LAWS IN CONNECTION WITH YOUR USE OF THE DOUBTCONNECT’S
PLATFORM. YOU WILL NOT ATTEMPT TO CIRCUMVENT OR VIOLATE ANY SECURITY
FEATURE OF DOUBTCONNECT, INCLUDING ACCESSING ANY FEATURES,
INTERACTIVE AREAS, INFORMATION OR PROFILES FOR WHICH YOU DO NOT HAVE
PERMISSION OR OTHER CONTENT, OR INFORMATION NOT INTENDED FOR YOU. THE
USER SHALL BE LIABLE FOR ANY MISCONDUCT AGAINST THE DOUBTCONNECT’S
TUTOR AND SHALL BE REQUIRED TO IMMEDIATELY LEAVE THE SESSION AND SHALL
NOT BE GRANTED ANY REFUND FOR SUCH INCOMPLETE SESSION.
3.6. ALL USERS ARE RESPONSIBLE FOR THEIR OWN USE OF DOUBTCONNECT’S PLATFORM.
AS PART OF YOUR USE OF
DOUBTCONNECT’S SERVICES, YOU AGREE THAT YOU WILL NOT:
1.1.1.INTERFERE WITH, OR ATTEMPT TO INTERFERE WITH, THE NORMAL OPERATIONS
OF THE DOUBTCONNECT OR ANY OTHER USER’S USE OF DOUBTCONNECT’S
PLATFORM, INCLUDING BY OVERLOADING, FLOODING, SPAMMING OR
CRASHING THE DOUBTCONNECT PLATFORM OR ITS UNDERLYING SYSTEMS OR
BY ALTERING ANY PROFILE, REVIEWS OR OTHER INFORMATION PROVIDED BY
ANY USER;
1.1.2.POST, SHARE, LINK TO OR SUBMIT ANY CONTENT OR MATERIAL THAT IS
LIBELLOUS, DEFAMATORY, INVASIVE OF PRIVACY OR PUBLICITY RIGHTS,
VULGAR, PROFANE, INDECENT, OBSCENE, SEXUALLY EXPLICIT OR EXPLOITATIVE;
1.1.3.USE THE DOUBTCONNECT’S PLATFORM TO HARASS, BULLY,
THREATEN, HUMILIATE, STALK OR OTHERWISE INTIMIDATE ANY OTHER
DOUBTCONNECT USER OR ANY THIRD PARTY;
1.1.4.POST, SHARE, LINK TO OR SUBMIT ANY CONTENT OR MATERIAL THAT
CONSTITUTES HATE SPEECH, PROMOTES VIOLENCE AGAINST ANY GROUP OR
PERSON OR IS OTHERWISE OBJECTIONABLE;
1.1.5.POST, SHARE, LINK TO OR SUBMIT ANY CONTENT OR MATERIAL THAT IS
FRAUDULENT, FALSE, MISLEADING OR DECEPTIVE;
1.1.6.POST, SHARE OR DISCLOSE ANY PERSONALLY IDENTIFIABLE INFORMATION
REGARDING ANY USERS;
1.1.7.IMPERSONATE OR FALSELY SUGGEST OR CLAIM AN AFFILIATION WITH ANY
OTHER PERSON OR ENTITY;
1.1.8.SEEK TO MONETIZE DOUBTCONNECT’S PLATFORM, INCLUDING BY PROVIDING
REVIEWS OR ENDORSEMENTS FOR PAYMENT OR OTHER CONSIDERATION FROM
ANY TECHNOLOGY PROVIDER OR OTHER THIRD PARTY;
1.1.9.VIOLATE OR CIRCUMVENT YOUR DOUBTCONNECT’S POLICIES, INCLUDING THE
DOUBTCONNECT’S HONOR CODE;
1.1.1.COLLECT, STORE OR ANALYSE INFORMATION ABOUT OTHER DOUBTCONNECT
USERS, EXCEPT AS AUTHORIZED BY SUCH USER;
1.1.2.EXPOSE DOUBTCONNECT TO ANY CIVIL OR CRIMINAL LIABILITY; OR
1.1.3.VIOLATE ANY APPLICABLE LAW OR ENCOURAGE CONDUCT THAT WOULD
CONSTITUTE A CRIMINAL OFFENSE;
1.1. EACH DOUBTCONNECT USER IS RESPONSIBLE FOR THE CONTENT THAT SUCH USER
UPLOADS, SHARES, POSTS, LINKS TO OR OTHERWISE MAKES AVAILABLE VIA THE
PLATFORM INCLUDING ALL REVIEWS (“USER CONTENT”). FOR CLARITY, USER
CONTENT DOES NOT INCLUDE INFORMATION THAT IS PROVIDED VIA THE BROWSER
EXTENSION. IN ORDER FOR DOUBTCONNECT TO PROVIDE SERVICES, YOU ALSO
GRANT TO US A PERPETUAL, IRREVOCABLE, ROYALTY-FREE, NON-EXCLUSIVE,
WORLDWIDE RIGHT AND LICENSE TO USE, REPRODUCE, MODIFY, DISTRIBUTE,
PERFORM, DISPLAY AND TRANSMIT YOUR USER CONTENT AS NECESSARY FOR
PROVISION OF THE DOUBTCONNECT.
1.2. WE RESERVE THE RIGHT, BUT NOT OBLIGATION, TO REVIEW OR MONITOR ANY USER
CONTENT OR USE OF THE DOUBTCONNECT PLATFORM AND MAY REMOVE OR
RESTRICT ACCESS TO ANY USER CONTENT THAT SEEMS TO BE INAPPROPRIATE, IN
VIOLATION OF THESE TERMS OR APPLICABLE LAW. WE CANNOT AND DO NOT
GUARANTEE
THAT YOU, AS A USER, WILL NOT BE EXPOSED TO CONTENT YOU FIND
OBJECTIONABLE OR OFFENSIVE AND YOU WAIVE ANY RIGHT TO DAMAGES RELATING
TO SUCH CONTENT. IF WE BELIEVE ANY USER
CONTENT IS IN VIOLATION OF ANY APPLICABLE LAW, WE RESERVE THE RIGHT TO
REPORT SUCH USER CONTENT AND INFORMATION REGARDING THE USER TO THE
APPROPRIATE LEGAL AUTHORITIES. YOU UNDERSTAND AND AGREE THAT WE
CANNOT CONTROL HOW OTHER USERS MAY USE THE PLATFORM, INCLUDING
POSTING OF OFFENSIVE USER CONTENT, OR USE OR SHARE YOUR USER CONTENT
(ON THE PLATFORM OR OTHERWISE) AND RELEASE US FROM ALL LIABILITY ARISING
FROM ANY OTHER USER’S ACTS.
4. PAYMENTS AND PAYMENT PROCESSING
4.1. DOUBTCONNECT MAY REQUIRE USERS OF THE SERVICES TO PROVIDE A VALID
METHOD OF PAYMENT (E.G., CREDIT OR DEBIT CARD, PAYTM ACCOUNT, ETC.) TIED
TO AN ACCOUNT AT A BANK WHEN THEY
REGISTER FOR AN ACCOUNT (TO ENSURE USERS ARE ABLE TO MAKE
APPLICABLE PAYMENTS TO DOUBTCONNECT) OR UPON
DOUBTCONNECT SERVICES. IF A METHOD OF PAYMENT IS REQUIRED, YOU ARE
RESPONSIBLE FOR ENSURING THAT A VALID METHOD OF PAYMENT IS ASSOCIATED
WITH YOUR DOUBTCONNECT ACCOUNT AT
ALL TIMES (EITHER THE ORIGINAL METHOD OF PAYMENT OR A
REPLACEMENT).
4.2. WHERE YOUR BILLING ADDRESS IS REQUESTED, YOU MUST PROVIDE THE ADDRESS
AND PHONE NUMBER YOUR BANK HAS ON RECORD, AS WELL AS THE CARD'S
SECURITY CODE, I.E. CVV. DOUBTCONNECT WILL MAKE REASONABLE EFFORTS TO
PROCESS YOUR TRANSACTIONS IN A TIMELY MANNER, BUT WE MAKE NO
GUARANTEES REGARDING THE
PROCESSING TIME FOR CHARGES. DOUBTCONNECT MAY STORE YOUR METHOD OF
PAYMENT AND YOU HEREBY ACKNOWLEDGE AND AGREE
THAT DOUBTCONNECT MAY CHARGE YOU FOR, AND YOU WILL PAY
FOR, ANY CHARGES SPECIFIED FOR THE SERVICES.
5. THIRD-PARTY LINKS, CONTENT AND APPLICATIONS
THERE MAY BE LINKS ON THE DOUBTCONNECT’S PLATFORM, OR FROM
COMMUNICATIONS YOU RECEIVE FROM DOUBTCONNECT, TO THIRD-PARTY WEB SITES
OR ONLINE FEATURES. DOUBTCONNECT’S PLATFORM ALSO MAY INCLUDE THIRD-PARTY
CONTENT THAT WE DO NOT CONTROL, MAINTAIN OR ENDORSE. FUNCTIONALITY ON THE
DOUBTCONNECT SERVICES MAY ALSO PERMIT INTERACTIONS BETWEEN THE SERVICES
AND A THIRD-PARTY WEB SITE OR ONLINE FEATURE, INCLUDING APPLICATIONS THAT
CONNECT THE SERVICES OR YOUR PROFILE ON THE SERVICES WITH A THIRD-PARTY SITE.
FOR EXAMPLE, THE SITE MAY INCLUDE A BUTTON ENABLING YOU TO INDICATE, ON YOUR
SOCIAL NETWORKING PAGE, THAT YOU "LIKE" A SPECIFIC PRODUCT ON THE SERVICES, OR
A FEATURE THAT LETS YOU POST TO YOUR SOCIAL NETWORKING PAGE A LINK TO A
SPECIFIC PRODUCT OR THE ABILITY TO SHARE CONTENT FROM THE
SERVICES OR YOUR USER CONTENT WITH A THIRD-PARTY, WHICH MAY BE PUBLICLY
POSTED ON THAT THIRD-PARTY'S WEB SITE. USING THIS FUNCTIONALITY TYPICALLY
REQUIRES YOU TO LOGIN TO YOUR ACCOUNT ON THE THIRD-PARTY WEBSITE. WE DO NOT
CONTROL ANY OF THESE THIRD-PARTY SITES OR ANY OF THEIR CONTENT. NEITHER
DOUBTCONNECT NOR ITS SERVICE PROVIDERS ARE RESPONSIBLE FOR THE PRACTICES OF
ANY THIRD-PARTY. ACCORDINGLY, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE
MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE COMPLETENESS, ACCURACY,
OR EXISTENCE OF ANY ADVERTISING, PRODUCTS, OR OTHER MATERIALS ON OR
AVAILABLE FROM THIRD-PARTY SITES OR ONLINE FEATURES AND ANY RELIANCE
PLACED BY YOU ON SUCH MATERIALS IS AT YOUR OWN RISK.
YOUR CORRESPONDENCE AND BUSINESS DEALINGS WITH SUCH
THIRD-PARTIES FOUND THROUGH THE SERVICES INCLUDING, WITHOUT
LIMITATION, THE PAYMENT AND DELIVERY OF SERVICES, AND ANY TERMS, CONDITIONS,
WARRANTIES AND REPRESENTATIONS ASSOCIATED WITH
ANY SUCH DEALINGS, ARE SOLELY BETWEEN YOU AND THE THIRD-PARTY.
6. PRIVACY
ANY PERSONAL INFORMATION SUBMITTED THROUGH THE PLATFORM IS SUBJECT TO OUR
PRIVACY POLICY, THE TERMS OF WHICH ARE INCORPORATED HEREIN. PLEASE REVIEW
OUR PRIVACY POLICY TO UNDERSTAND OUR PRACTICES. THE DATE OF ANY CHANGES TO
OUR PRIVACY POLICY WILL BE CLEARLY STATED WITHIN THE POLICY. WE MAY SEND YOU
NOTIFICATIONS ABOUT NEW PLATFORM FEATURES, EDUCATIONAL TOOLS FOR
EVALUATION, SPECIAL OFFERS, PROMOTIONAL ANNOUNCEMENTS AND CUSTOMER
SURVEYS VIA EMAIL, NOTIFICATIONS WITHIN THE PLATFORM, TEXT MESSAGE OR OTHER
METHODS. YOU MAY OPT-OUT FROM RECEIVING FUTURE MARKETING OR
PROMOTIONAL MATERIALS FROM DOUBTCONNECT BY FOLLOWING THE INSTRUCTIONS
PROVIDED IN THE ELECTRONIC COMMUNICATION. EVEN AFTER OPTING OUT OF FUTURE
MARKETING OR PROMOTIONAL COMMUNICATIONS, YOU MAY STILL RECEIVE LEGAL OR
TECHNICAL COMMUNICATIONS FROM US RELATING TO THE PLATFORM. BY USING THE
DOUBTCONNECT, YOU CONSENT TO RECEIVING ELECTRONIC COMMUNICATIONS FROM
US REGARDING THE DOUBTCONNECT.
7. INTELLECTUAL PROPERTY
1.1. OWNERSHIP: AS BETWEEN YOU AND DOUBTCONNECT, INCLUDING ALL CONTENT,
GRAPHICS, AUDIO, VIDEO, PICTURES, TRADEMARKS, PLATFORM MARKS, LOGOS AND
OTHER MATERIAL ON THE DOUBTCONNECT’S PLATFORM, AND ITS UNDERLYING
SOFTWARE, ALGORITHMS, DATABASES, LOOK AND FEEL AND ARRANGEMENT, ARE
THE INTELLECTUAL PROPERTY OF DOUBTCONNECT, SUBJECT TO COPYRIGHT AND
OTHER INTELLECTUAL PROPERTY PROTECTIONS. FOR CLARITY, YOU UNDERSTAND
THAT ALL REPORTS GENERATED BY DOUBTCONNECT UTILIZING THE DATA FROM THE
PLATFORM SHALL REMAIN THE PROPERTY OF DOUBTCONNECT. THE
DOUBTCONNECT MARK AND LOGO ARE THE TRADEMARKS OF DOUBTCONNECT
EDTECH PRIVATE LIMITED. ALL RIGHTS IN AND TO OUR WEBSITE, THE
DOUBTCONNECT PLATFORM AND THE SERVICES NOT EXPRESSLY GRANTED HEREIN
ARE RESERVED BY US. WE GRANT YOU AND YOU ACCEPT A NON-EXCLUSIVE, NON-
TRANSFERABLE RIGHT TO USE THE DOUBTCONNECT PLATFORM SOLELY FOR YOUR
OWN USE AND IN ACCORDANCE WITH THIS AGREEMENT.
1.2. RESTRICTIONS. YOU MAY NOT USE ANY INFORMATION PROVIDED ON OR THROUGH
THE DOUBTCONNECT PLATFORM FOR ANY COMMERCIAL
PURPOSE INCLUDING BY SELLING, BUYING, DISTRIBUTING, REPOSTING
OR LICENSING ANY INFORMATION OR MATERIALS YOU MAY OBTAIN THROUGH USE
OF THE DOUBTCONNECT PLATFORM, INCLUDING REVIEWS AND OTHER USER
CONTENT. YOU MAY NOT USE ANY PAGE-SCRAPER, SPIDER, ROBOT OR OTHER
AUTOMATIC DEVICE OR METHODOLOGY TO ACCESS, ACQUIRE, COPY OR MONITOR
ANY
CONTACTS OR CONTENT PROVIDED ON OR THROUGH THE PLATFORM. YOU MAY NOT
COPY, REPUBLISH, MIRROR, TRANSMIT, PERFORM, SELL OR DISTRIBUTE ANY PART OF
THE DOUBTCONNECT PLATFORM, REVIEWS OR USER CONTENT FOR ANY
COMMERCIAL OR OTHER PURPOSE OR OTHER THAN AS EXPRESSLY PERMITTED
HEREIN. YOU MAY NOT ALTER, MODIFY OR CREATE DERIVATIVE WORKS OF THE
SOFTWARE OR PLATFORM AND SHALL NOT ACCESS OR ATTEMPT TO
ACCESS, REVERSE ENGINEER, DECOMPILE OR OTHERWISE DISCOVER
THE SOURCE CODE OF THE SOFTWARE. YOU WILL NOT USE OR ACCESS
THE DOUBTCONNECT PLATFORM IN ORDER TO DEVELOP ANY COMPETING PRODUCT
OR PLATFORM OR TO CONDUCT BENCHMARKING TESTS.
8. TERMINATION
DOUBTCONNECT MAY AT ANY TIME CEASE TO CONTINUE AN OPERATING PART OR ALL
OR SELECTIVELY DISABLE CERTAIN ASPECTS OF THE PLATFORM. YOU MAY CEASE USING
THE PLATFORM AT ANY TIME; PROVIDED THAT YOU ACKNOWLEDGE AND AGREE THAT
ALL USER CONTENT POSTED BY YOU PRIOR TO SUCH TIME WILL CONTINUE TO BE
AVAILABLE ON AND THROUGH THE PLATFORM. WE MAY TERMINATE YOUR USE OF THE
DOUBTCONNECT SERVICES IF YOU VIOLATE THESE TERMS, WITH OR WITHOUT PRIOR
NOTICE TO YOU.
9. WARRANTY DISCLAIMER; LIMITATION OF LIABILITY
1.1. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR
SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
1.2. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE
OF THE SERVICE WILL BE ACCURATE OR RELIABLE.
1.3. YOU AGREE THAT FROM TIME TO TIME WE MAY REMOVE THE SERVICE FOR
INDEFINITE PERIODS OF TIME OR CANCEL THE SERVICE AT ANY
TIME, WITHOUT NOTICE TO YOU.
1.4. YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE SERVICE IS AT
YOUR SOLE RISK. THE SERVICE DELIVERED TO YOU THROUGH DOUBTCONNECT ARE
(EXCEPT AS EXPRESSLY STATED BY US) PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR
YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A
PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
1.5. IN NO CASE SHALL DOUBTCONNECT, OUR DIRECTORS, OFFICERS, EMPLOYEES,
AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS OR SERVICE PROVIDERS BE
LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL,
PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING,
WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA,
REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT,
TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM
YOUR USE OF ANY OF THE SERVICE PROCURED USING THE SERVICE, OR FOR ANY
OTHER CLAIM
RELATED IN ANY WAY TO YOUR USE OF THE SERVICE, INCLUDING, BUT NOT LIMITED
TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY
KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT POSTED,
TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED
OF THEIR POSSIBILITY.
10. INDEMNIFICATION
1.6. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU
AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS THE DOUBTCONNECT FROM
AND AGAINST ANY AND ALL LOSS, LIABILITY, DAMAGES, JUDGMENTS, CLAIMS,
DEMANDS, COSTS, INVESTIGATIONS, SETTLEMENTS, AND EXPENSES (INCLUDING,
WITHOUT LIMITATION, REASONABLE ATTORNEYS' FEES ARISING OUT OF OR
DIRECTLY OR INDIRECTLY RELATING TO:
1.6.1.YOUR USER CONTENT;
1.6.2.YOUR USE OF THE SERVICES OR ACTIVITIES IN CONNECTION WITH THE SERVICES;
1.6.3.YOUR BREACH OR ANTICIPATORY BREACH OF THIS AGREEMENT;
1.6.4.YOUR VIOLATION OF ANY LAWS, RULES, REGULATIONS, CODES, STATUTES,
ORDINANCES, OR ORDERS OF ANY GOVERNMENTAL
AND QUASI-GOVERNMENTAL AUTHORITIES, INCLUDING, WITHOUT LIMITATION, ALL
REGULATORY, ADMINISTRATIVE AND LEGISLATIVE AUTHORITIES;
1.6.5.INFORMATION OR MATERIAL TRANSMITTED THROUGH YOUR COMPUTER, EVEN IF NOT
SUBMITTED BY YOU, THAT INFRINGES, VIOLATES OR MISAPPROPRIATES ANY COPYRIGHT,
TRADEMARK, TRADE SECRET, TRADE DRESS, PATENT, PUBLICITY, PRIVACY OR OTHER RIGHT
OF ANY PERSON OR DEFAMES ANY PERSON;
1.6.6.ANY MISREPRESENTATION MADE BY YOU; OR
1.7. DOUBTCONNECT’S USE OF YOUR INFORMATION OR USER CONTENT AS PERMITTED
UNDER THIS END USER AGREEMENT, THE PRIVACY POLICY,
OR ANY OTHER WRITTEN AGREEMENT BETWEEN YOU AND DOUBTCONNECT. YOU WILL
COOPERATE AS FULLY REQUIRED BY THE DOUBTCONNECT IN THE DEFENCE OF ANY CLAIM.
DOUBTCONNECT RESERVES THE RIGHT TO ASSUME EXCLUSIVE DEFENCE AND CONTROL OF
ANY MATTER, OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, AND YOU WILL NOT IN
ANY EVENT SETTLE ANY CLAIM WITHOUT THE PRIOR WRITTEN CONSENT OF A DULY
AUTHORIZED EMPLOYEE OF DOUBTCONNECT. THESE INDEMNITY OBLIGATIONS SHALL
SURVIVE ANY EXPIRATION OR TERMINATION OF YOUR RELATIONSHIP WITH
DOUBTCONNECT.
11. MISCELLANEOUS PROVISIONS
1.1. SEVERABILITY
IN THE EVENT THAT ANY PROVISION OF THIS AGREEMENT IS DETERMINED TO BE
UNLAWFUL, VOID OR UNENFORCEABLE, SUCH
PROVISION SHALL NONETHELESS BE ENFORCEABLE TO THE FULLEST EXTENT
PERMITTED BY APPLICABLE LAW, AND THE UNENFORCEABLE PORTION SHALL BE
DEEMED TO BE SEVERED FROM THE AGREEMENT, SUCH DETERMINATION SHALL NOT
AFFECT THE VALIDITY AND ENFORCEABILITY OF ANY OTHER REMAINING PROVISIONS.
1.2. ENTIRE AGREEMENT
THE FAILURE OF US TO EXERCISE OR ENFORCE ANY RIGHT OR PROVISION OF THIS
AGREEMENT SHALL NOT CONSTITUTE A WAIVER OF SUCH RIGHT OR PROVISION.
THESE CLAUSES AND ANY POLICIES OR OPERATING RULES POSTED BY US ON THIS SITE
CONSTITUTES THE ENTIRE AGREEMENT AND UNDERSTANDING BETWEEN YOU AND
US AND GOVERN YOUR USE OF THE PLATFORM, SUPERSEDING ANY PRIOR OR
CONTEMPORANEOUS AGREEMENTS, COMMUNICATIONS, AND PROPOSALS,
WHETHER ORAL
OR WRITTEN, BETWEEN YOU AND US. ANY AMBIGUITIES IN THE INTERPRETATION OF
THE AGREEMENT SHALL NOT BE CONSTRUED AGAINST THE DRAFTING PARTY.
1.3. GOVERNING LAW
1.3.1.THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE
WITH THE LAWS OF THE REPUBLIC OF INDIA. SUBJECT TO CLAUSE 11.3.2, THE
COURTS AT MUMBAI SHALL HAVE
THE EXCLUSIVE JURISDICTION OVER ANY MATTER RELATING TO, IN
CONNECTION WITH, OR ARISING OUT OF, THIS AGREEMENT.
1.3.2.ARBITRATION: IF ANY DISPUTE OR DIFFERENCE OF ANY KIND WHATSOEVER
SHALL ARISE AMONGST THE CONCERNED PARTIES
IN CONNECTION WITH, OR ARISING OUT OF, THIS AGREEMENT, THE
CONCERNED PARTIES SHALL SEEK TO RESOLVE ANY SUCH DISPUTE BY MUTUAL
CONSULTATION AND NEGOTIATION IN GOOD FAITH. IN THE EVENT, THE
CONCERNED PARTIES ARE UNABLE TO, WITHIN 30 (THIRTY) DAYS, REACH A
RESOLUTION, SUCH DISPUTE SHALL BE REFERRED TO FINAL AND BINDING
ARBITRATION UNDER THE (INDIAN) ARBITRATION AND CONCILIATION ACT,
1996.
SUCH ARBITRATION SHALL BE HELD IN MUMBAI, INDIA. ALL
PROCEEDINGS OF SUCH ARBITRATION SHALL BE IN THE ENGLISH LANGUAGE. A
SOLE ARBITRATOR SHALL BE MUTUALLY
APPOINTED BY THE PARTIES. THE AWARD PRONOUNCED BY THE ARBITRATOR
SHALL BE FINAL, CONCLUSIVE AND BINDING UPON THE CONCERNED PARTIES.
1.4. CHANGES TO THE TERMS OF THIS END USER AGREEMENT
YOU CAN REVIEW THE MOST CURRENT VERSION OF THE END USER
AGREEMENT AT ANY TIME AT THIS PAGE. DOUBTCONNECT RESERVE THE RIGHT, AT
OUR SOLE DISCRETION, TO UPDATE, CHANGE OR REPLACE ANY PART OF THESE TERMS
OF END USER AGREEMENT BY POSTING UPDATES AND CHANGES TO OUR WEBSITE. IT
IS END USER’S RESPONSIBILITY TO CHECK OUR WEBSITE PERIODICALLY FOR CHANGES.
END USER’S CONTINUED USE OF OR ACCESS TO OUR
WEBSITE OR THE SERVICE FOLLOWING THE POSTING OF ANY CHANGES
TO THESE TERMS OF SERVICE CONSTITUTES ACCEPTANCE OF THOSE CHANGES.
1.5. CONTACT INFORMATION
QUESTIONS ABOUT THE END USER AGREEMENT SHOULD BE SENT TO US
AT business@doubtconnect.in
